The professionals at DS management are experienced
in meeting insurance payer requirements for a variety of
specialty fields and are highly skilled in all areas of A/R
Management, from claims submission and follow-up to revenue collection and distribution.
Our services include:
Data entry: DSM entry all patient demographic and insurance information on all your patients from start to finish. Healthcare Billing Services is here to make your life easier and allow you to focus on patient care, not data entry.
Claim submission: DSM reviews all claims for accuracy before we file them. All claims are filed in electronic format when available or submitted in paper form if required. Healthcare Billing Services sends it right the first time for faster payment for your practice.
Charge posting: DSM post all charges from the information you provide by coded encounter forms. Healthcare Billing Services reviews all the information you send to ensure that all CPT and ICD-10 codes are accurate and up to date. We apply modifiers where appropriate to identify and inform payers of unusual circumstances for the highest reimbursement possible.
Insurance billing: DSM files claims to all insurances private, government, and commercial. Healthcare Billing Services files primary, secondary, and tertiary claims in both electronic and paper format depending on the requirements of the individual insurance companies.
Payment posting: DSM post all your payments from copays to insurance payments. All payment posting is done from copies of checks and eobs that you send to us. All your payments come to you in the same manner that you have it set up now. Healthcare Billing Services never touches your money.
Patient inquiry: DSM handles all patient questions concerning billing and insurance filing. Patients call our office with all questions concerning their account freeing up your time and your staff’s time.
Patient statements: DSM sends monthly patient statements and handles patient questions.Healthcare Billing Services also tracks past due balances, makes patient payment arrangements, and tracks charity and indigent write offs.
Insurance follow up: DSM attacks all outstanding and unpaid claims through our monthly insurance follow up program. Healthcare Billing Services follows up on all claims: primary, secondary, and tertiary to keep your revenue at its highest possible levels.
Refunds: reviews all requests for refunds by patients and insurance companies to determine the accuracy of the request. Once the request has been validated, Healthcare Billing Services will submit a refund request form to your practice asking you to send a refund, where to send it, who to send it to, and the reason for the refund.
Collections: reviews patient accounts monthly for past due balances and collection recommendations. The decision is yours and yours alone. Healthcare Billing Services will never release an account to collections without your knowledge and permission. After all, who knows your patients better then you do?
Appeals: DSM file appeals for non payments, reduced payments, and denials from insurance companies as soon as we post the payments. At Healthcare Billing Services we don’t wait for follow up reports to get you your money. We are here to get you paid at the highest level for your services.
Denials: DSM know that sometimes even clean claims are denied for ridiculous reasons. That’s why Healthcare Billing Services has developed a five step process to reduce denials before they can occur and to correct denied claims as quickly as possible so that your reimbursement stays at its highest level possible.
Patient and client confidentiality: DSM understand the need for confidentiality. Healthcare Billing Servicesadheres to the highest standards for our clients and their patients. We will never sell, trade, or use your information or your patient’s information for any marketing or sales venture. The information we collect from your practice will only be released to those entities who require that information to process claims and appeals and always within the standards and practices set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Monthly reports : DSM know what a big decision it is to outsource your billing. That’s why we keep you informed about the status of your practice through our monthly reporting program. Healthcare Billing Services will supply you with various reports so you can know exactly how your practice is doing including: “Practice Analysis Reports”, “Referring Provider Reports”, “Monthly Activity Summary” as well as “Activity Summaries by Provider, Insurance Company, and CPT code”. These reports are designed so you can track your monthly charges and payments as well as your outstanding accounts receivable balances and to know exactly how well your practice is performing.